Quality Assurance
INFORMATION
Quality Assurance (QA) is a method of preventing mistakes and defects in manufactured products and avoiding problems when delivering products or services to customers. The ISO 9000 standard defines this as being "part of quality management focused on providing confidence that quality requirements will be fulfilled".
Overview
QA comprises of administrative and procedural activities, which are implemented in a quality system so that requirements and goals for a product, service or activity will be fulfilled. It is the systematic measurement, comparison with a standard, monitoring of processes and an associated feedback loop that confers error prevention.
Primary Steps for QA
Though there are many steps in the implementation of a QA system, the following seven steps are essential:
Identify organisational goals Identify Critical Success Factors Identify Internal and External Customers Customer Feedback Implement Continuous Improvements Select Quality Management Software Measure Results.
Please feel free to contact us to see if we can help you with that all-important programme of work or specific project.
Downloadable reference material being added in due course.
Downloadable reference material being added in due course.
Downloadable reference material being added in due course.